Computer Support

• Request an Account
• Printers
• Borrow Equipment
• Systems Engineering E-mail Lists
• Computer Labs
• Report a Computer Problem

Request An Account

Account requests are now being handled in person. Please submit requests for an account to Ig at his office in Olsson, room 102C.

Email Ig if you have any questions.

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Printers

There are 11 printers in our department. Access is restricted to certain printers depending on the user's classification (i.e. graduate, undergraduate, faculty)

Accessing the printers on laptops or other computers not logged into the systems network:

One can easily access any of the above printers by typing \\servername\printername in the "add network printer" setup. You must have either Windows2000 or WindowXP, however. Also, you need to type the full server name. So for example, if one wanted to access a printer on LISA...

"\\lisa.sys.virginia.edu\printername"

You may be prompted for your id and password. Make sure when you type your id you include @sys.virginia.edu (abc2d@sys.virginia.edu, not just abc2d)

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Borrow Equipment

The equipment is available for your use on a first come first served basis. Please submit requests for available equipment to Ig in person up to 1 hour prior to the event.

Email Ig if you have any questions.

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Systems Engineering E-mail Lists

The department has several e-mail lists:

• se-faculty@virginia.edu  (faculty and staff)
• sys-grad@virginia.edu   (graduate students)
• sys2005@virginia.edu   (class of 2005)
• sys2006@virginia.edu   (class of 2006)
• systems2007@virginia.edu    (class of 2007)

Note: se-faculty@virginia.edu requires approval.

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Computer Labs

The following software is available on most of our lab machines:

Anlytical, Statistical, and Model Tools

1. Arc View GIS 8.2
2. ARENA 5
3. AutoMod 10
4. Matlab 6.1
5. Minitab 13
6. SAS System 8.2
7. SPLUS 2000 rel. 3
8. SPSS 10.1

1. Exceed 7
2. Host Explorer
3. Internet Explorer
4. Mulberry (IMAP e-mail client)
5. Secure CRT
6. Secure FTP

1. MS Office XP (Word, Excel, PowerPoint, Access, Outlook, FrontPage, Visio)
2. MS Visual Studio 6 Enterprise Ed. (VisualBasic, VisualC++, VisualInterDev)
3. MS Visual Studio .NET (VisualBasic, VisualC++, VisualC#)
4. MSDN Library

1. Quicktime
2. Windows Media Player 7

1. Norton Anti Virus 7.6
2. Adobe Acrobat 5.05

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Report a Computer Problem

To report a computer problem please e-mail sys-lab@virginia.edu. You can also call or stop by Ig's office.

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